Privacy Policy
At Pwan Haven, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you do not agree with the terms
Privacy Policy
Last Updated: July 11, 2025
At Pwan Haven, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you do not agree with the terms, kindly refrain from accessing the site.
1. Information We Collect
We collect information you provide directly when you:
- Create an account
- Browse property listings
- Contact us
- Make a property purchase or reservation
- Schedule a property inspection
- Complete a payment transaction
This may include:
- Personal Identifiers: Name, email address, phone number, mailing address
- Account Information: Username, password, preferences
- Financial Information: Payment method details, transaction history
- Communication Information: Messages via contact forms, email correspondence
- Property Preferences: Saved properties, search history
- Verification Documents: ID, proof of address (if required for a transaction)
2. Information We Collect Automatically
When you interact with our website, we may automatically collect:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Clickstream data
- Device and referral information
3. How We Use Your Information
We use collected data to:
- Deliver and maintain our services
- Process property transactions
- Schedule inspections
- Manage user accounts
- Handle payments
- Send transactional notifications
- Offer customer support
- Improve website functionality
- Fulfil legal requirements
- Send promotional materials (with consent)
- Analyse user behaviour and trends
4. Disclosure of Your Information
We may share your data with:
- Service Providers: For payments, emails, analytics, and customer support
- Business Partners: Estate developers, property managers, etc.
- Legal Authorities: When required by law or to protect rights
- In Case of a Business Transfer: During a merger, acquisition, or sale
5. Data Security
We employ appropriate security measures to protect your data. However, no online method is completely secure, so we cannot guarantee absolute safety.
6. Data Retention
We retain personal information as long as necessary for operational, legal, or business purposes. Once no longer needed, it is securely deleted or anonymized.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information
- Request corrections
- Request deletion
- Restrict processing
- Request data portability
- Object to processing
- Withdraw consent at any time
To exercise your rights, please contact us via the details below.
8. Cookies and Tracking Technologies
We use cookies to enhance your experience. You can control cookie settings via your browser. Note that disabling cookies may limit functionality.
9. Third-Party Links
Our site may link to external websites. We are not responsible for their privacy practices. Please review third-party privacy policies before use.
10. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If discovered, such data will be deleted immediately.
11. Changes to This Policy
We may update this policy periodically. Updates take effect once posted. We recommend reviewing this page occasionally for changes.
12. Contact Us
For any questions or concerns:
Pwan Haven
House 10, Ikota Villa Estate,
Lekki County Homes, Rd 4,
Lekki - Epe Expressway, Eti-Osa,
Lagos 105102, Nigeria
📧 Email: [email protected]
📞 Phone: +234 0906 000 4376